Privacy Policy

How RS Global Services handles your personal data on this website.

Last updated: 11 November 2026

Overview

Who We Are

This website, rsglobalservices.my, is operated by RS Global Services (SSM 201903209064 (002999581-U)), SA-AG-09 Pangsapuri Timur, Jalan Kasturi, Taman Bukit Serdang, 43300 Seri Kembangan, Selangor, Malaysia. This policy explains what personal data we handle when you use the website and how we protect it, in line with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

Your Details

Information You Give Us

  • Your name, phone number, selected service and message when you use the quotation form.
  • Your phone number and anything you share when you call us or message us on WhatsApp, such as photos of your shutter and your location.
  • Your email address and message if you email us.
Quotation Form

How the Quotation Form Works

The quotation form does not store your details on this website. When you press "Send via WhatsApp", your details are placed into a WhatsApp message on your own device, and you decide whether to send it. WhatsApp is operated by WhatsApp LLC and its own privacy policy applies to messages sent through it.

Purpose

Why We Use Your Information

  • To reply to your enquiry and give you a quotation.
  • To arrange site inspections, repairs, installations and maintenance.
  • To keep basic records of the work we carried out for you.

We do not sell or rent your personal data to anyone.

Analytics

Cookies and Website Analytics

We use Google Analytics and Microsoft Clarity to understand how visitors use the website, for example which pages are viewed and which buttons are clicked. These tools use cookies and collect information such as device type, browser, approximate location and pages visited. We use this information only to improve the website and our service. You can block or delete cookies in your browser settings at any time.

Sharing

Who We Share Information With

We share personal data only when needed to provide our service, for example with our own technicians, or when required by law. Analytics data is processed by Google and Microsoft under their own privacy policies.

Retention & Security

How Long We Keep It and How We Protect It

We keep personal data only as long as needed to handle your enquiry, complete the work and meet legal or accounting requirements. We take reasonable steps to protect it from loss, misuse and unauthorised access. This website is served over a secure HTTPS connection.

Your Rights

Your Rights Under the PDPA

You may ask to access or correct the personal data we hold about you, or withdraw your consent for us to contact you. Contact us using the details below and we will respond within a reasonable time.

Contact

Contact Us About Privacy

Email: rsrollershutterinfo@gmail.com
Phone: +60 18-366 8044
Address: SA-AG-09 Pangsapuri Timur, Jalan Kasturi, Taman Bukit Serdang, 43300 Seri Kembangan, Selangor.

We may update this policy from time to time. The latest version is always on this page.